For remote, mission-driven teams · English & Spanish
Operations consultant for small business
I set up the operations of small, founder-led teams so the business keeps running without you in the middle. Clear processes, a task system your team actually uses, weekly reports and onboarding for new people.
Is your business running on you?
— You're the only one who knows how things get done.
— Nothing is written down, so every task starts with you explaining it again.
— You want to grow the team, but you don't know how to find people or get them up to speed.
— You hired help by the hour, and ended up with more to manage, not less.
You don't need more hours of help. You need structure: something that holds your operation up while it grows.
Start where you are
Every project starts with a Check-up. It tells us which package you need, and nothing you don't.
Operations Check
$150 · 1 week
A 20-minute call, a review of your tools and processes, and a plan with 5-8 findings and clear priorities. Credited toward any package.
Start
from $500 · 3 weeks
For teams starting from zero. Your 3 key processes written step by step, and a task board with owners and due dates.
Most chosen
Run
from $950 · 6 weeks
Everything in Start, plus a weekly report, onboarding for one team member, and two weeks by your side while the team adopts the new system.
Grow
from $1,500 · 8 weeks
Everything in Run, plus finding your next 1-2 hires (job post, screening, 2-3 finalists for you to choose) and onboarding them.
Need just one piece? SOPs, a task board, a custom team web app, onboarding or CRM cleanup are also available on their own.
Ops Partner — ongoing support
Care
$300/month
I keep your system running after a package: weekly report, board review and one process update a month.
Hands-on
from $400/month
Operations support with a clear scope: up to 5 h/week ($400) or 10 h/week ($750). 3-month minimum. Need more? Ask me.
FEATURED CASE
From doing everything by hand to a back office that runs
A U.S. fashion company was growing faster than its back office. I built one operational masterfile that maps every area of the business (folders, SOPs, team access and a document log), organized 50+ folders with clear naming rules and set up onboarding for new people.
~10 h/week
back to the founder
50 people
onboarded
5 hires
recruited & onboarded
What people say
“
Daniela took over our back office when the business was growing faster than we could keep up. She built our operational masterfile, organized more than 50 folders, onboarded 50 people and helped us hire five team members. I got about ten hours a week back.
Founder
U.S. fashion company
“
Our team of seven was coordinating through scattered messages. Daniela led the team, onboarded new members and built a web dashboard for our tasks and schedules.
Erika Chavez
CEO, Vegan Ethika
“
She stands out for her ability to organize and plan processes without losing sight of the human side of every task. … Her greatest strength is making things happen: she brings teams together, anticipates needs and acts as a bridge between what is expected and what is actually needed to get it done.
Sofía Vivas
Team member at Vegan Ethika, managed by Daniela · Translated from Spanish
“
Daniela stood out for her ability to manage processes, support team members, and ensure that projects moved forward smoothly.
Daniel Verástegui Sánchez
Worked with Daniela at Green Dreams
Four steps, no surprises
1.
20-minute call
You tell me what's taking up your time.
2.
Check-up and proposal
What's included, what isn't, timeline and a fixed price. 50% to start.
3.
I build it with your team
You get a short update every Friday.
4.
Handover
A guide so your team runs it without me. The other 50% on delivery.
Behind Pilar Ops Studio
I'm Daniela Mantilla, a Colombian operations professional based in Argentina, working remotely wiyh organizations and businesses across borders.
What my clients value most is order, and how quickly I adapt to the way they work. When the structure was in place, they didn't need me every day anymore. That's exactly the point. I'm also studying Industrial Engineering and Data Science & AI.
Questions
What does an operations consultant for small business do?
An operations consultant for small business puts order into how your team works: clear processes, a task system, weekly reports and onboarding. I set it up with your team and hand it over, so it runs without me.
What if my tools aren't enough?
I can build a custom web app for your team with AI, delivered as a link. Updates and maintenance are available as a monthly plan.
Do you work in Spanish?
Yes, in English and Spanish.
Can you just be my assistant by the hour?
Not by the hour. If you need ongoing help after a package, Ops Partner is a monthly plan with a clear scope, from 5 h/week.